Frequently Asked Questions

Yes. WA requires installers to hold a valid Security Installer Licence. Defend.IT Systems is fully licensed and compliant with all state regulations.

Storage requirements vary by industry. Most businesses keep footage for 14–30 days, while high‑risk or regulated environments may require 90 days or more. We design storage to meet your compliance obligations.

Yes. Modern CCTV systems allow secure remote access via mobile apps or web portals. We configure encrypted access so only authorised users can view live or recorded footage.

We recommend servicing every 6–12 months. Perth’s heat, coastal air, and dust can affect cameras and sensors. This includes camera cleaning, firmware updates, storage checks, and testing of all access control and alarm components. Ask us about our maintenance plans

Yes. We specialise in multi‑system integration so your cameras, doors, and alarms work together. This improves incident response, reporting, and operational efficiency.

Yes. We can reuse cabling, replace outdated cameras, migrate to IP systems, or modernise your access control. Upgrades are common when older systems no longer meet compliance or clarity standards.